About Us
Learn more about Dr. Adams Aesthetics.
Who are Dr. Adams Aesthetics?
Founded by serial entrepreneur Billy Wang, a trained biomedical scientist specialising in molecular medicine, Dr. Adams Aesthetics is a thriving enterprise that serves over 10,000 clinics across the globe. We have diligently established enduring and trustworthy relationships with our suppliers to ensure the integrity of our products, enabling us to supply our loyal customers worldwide with confidence.
What truly distinguishes us from our competitors, in addition to our comprehensive and genuine product range, is the exceptional customer service, provided by our outstanding team. We consistently strive to exceed expectations, and we invite you to experience the difference for yourself.
Compliance and Quality
We operate in full compliance with Good Distribution Practice (GDP) standards, ensuring comprehensive traceability of all products across our operations. Additionally, we rigorously vet all of our suppliers to maintain the highest quality and safety standards. Our commitment to due diligence means that we perform the necessary work so that you do not have to.
Our customers remain our utmost priority, a principle that will never waver. We take great pride in the quality of our products as well as in our commitment to customer satisfaction. This pride permeates our organisation and serves as our primary motivation.
Our Vision,
Our Mission…
Be an innovation and inspiring company, that helps people live longer and better lives.
We let science take the lead. We let it inspire us, through ambition and dedication, we will spot trends in the market and respond. We nourish every communication with our suppliers, partners and customers. In the end, we will become the innovators bringing inspirational products to the public. We’re currently on our way to acquiring our WDA Licence and thereafter a Pharmacy Licence.
OUR VALUES:
We respect our colleagues, industry, customers and our stakeholders. We respect science. Without this fundamental value, we believe trust is lost and trust in our people is vital.
Whether it’s our customers or the market that needs our attention, we make it our priority. We respond and react efficiently to customer requests and trends in the market.
We take responsibility to do the best by our customers, running our operations sustainably with honesty and integrity and deliver outstanding customer satisfaction
We are driven by solutions. We strive to turn problems into solutions, and negatives to postivies. By using the great minds without our company, we believe anything is possible.
We are resilient when things don’t go to plan, (let’s face it, it happens), and we find a solution. Whatever the barrier, we are persistent and consistent we pick ourselves up and strive for greatness.
Our incredible team are here for you
Having completed his Bachelor’s degree in biomedical sciences, and qualified as a clinical biochemist, followed by his master’s in molecular medicine, (finishing with a pretty impressive dissertation on P27 transcription factors) it’s fairly safe to say he knows a thing or two. Combine knowledge, enthusiasm, experience, and general love for people – not to mention Billy’s many years working for our trusted NHS – and the result is a brilliant leader. These skills instinctively drew his focus onto becoming a very successful entrepreneur (which turns out he is a natural at) and led him to successfully start several companies, before founding Dr. Adams. Fast forward a few years and here we are today, growing our team, building long-lasting relationships, and more excited than ever as to where we are headed.
Through Steven’s hard work and dedication, with several years spent studying at university in higher education, stepping into his role as Procurement Manager in 2019 with Dr Adams has been a natural transition. From accounting and financial management, to international business management and achieving his MBA, he possesses a fountain of knowledge.
There are countless skills a successful Procurement Manager needs to have to excel in their role and it’s safe to say, Steven’s got them! Negotiation skills – check. Business mind-set – check. Rigorous due-diligence when sourcing suppliers – check. Just to name a few. Steven’s knowledge of the business world and expertise in his role are second to none and we are filled with confidence that our suppliers and customers are in very safe hands.
The phrase ‘A wealth of knowledge’ can sometimes be a little overused. But our Logistics Manager, Syd is the perfect example of this.
With forty years of experience in the logistics field he has gained enormous amounts of invaluable knowledge. Having worked for various airlines and shipping agents across the world, he has acquired a global network of partners, agents and hauliers worldwide to provide the service and support required by Dr Adams and our customers.
Knowing the logistics world is one thing, but an immeasurable amount of knowledge on customs procedures, competitive pricing whether it be air, road or sea freight shipments is a pretty good bonus. Have we mentioned his flawless communication skills amongst our customers and suppliers?
Carrying with her a plethora of experience in high-end customer service, Carla is a welcome addition to the Dr Adams team. Naturally with any customer focussed role, her ability to think outside the box and act quickly is second nature, as well as problem solving when any issues arise.
As with any administrative roles, multi tasking and time management are essential and Carla has proven these skills throughout her extensive career in the travel industry and more recently in the prestigious Relais and Chateaux luxury collection.
Carla’s role within Dr Adams is key to the organisation and functioning of our complex business activities and we are delighted to have her.
Holly has almost 20 years of experience as a Sales Manager in the luxury travel industry, where she developed a strong foundation in relationship-building, exceptional customer service, and sales leadership, alongside extensive experience in operations and aftersales support. After delivering high-end experiences to discerning clients for many years, she successfully transferred these skills into the aesthetics industry and now works as a Customer Success Manager here at Dr Adams Aesthetics.
Holly has a genuine passion for providing an outstanding level of customer service and prides herself on building meaningful connections with customers throughout their entire journey. She enjoys speaking with clients, working collaboratively as part of a team, and motivating sales teams to succeed. Supporting customers beyond the initial sale and helping both clients and the business grow is at the heart of everything she does.